To our Earnest Community, Our Singapore office will be closed with effect from 7 April, most of us will be working from home.Orders:Business is as usual and all orders will still be fulfilled via our fulfilment center. We have also adopted the appropriate measures while maintaining a skeleton crew to ensure it is safe to work. As such, there could be slight delay in shipping time due to limited processing capabilities.Contactless Delivery:We understand that it is best to have less human contact during this time, hence, our couriers will be providing contactless deliveries. You will receive a message prior to delivery. Simply follow the instructions given.Guideshops:We would also like to inform you that our Guideshops will be closed until further notice.Returns/Exchange:To provide more flexibility, we will be providing free 30-day returns (in Singapore) for non-promotional shoe purchases made from 7 April 2020 to 30 June 2020. Exchange and Returns will still be processed as usual. Inquiries:Our phone lines are closed however, our support team will be working from home and will be able to assist you via e-mail! Please keep in touch with us if you need any help via our email: help@earnestcollective.comWe would also like to take this opportunity to thank you for your support throughout these challenging times. Stay safe and healthy! We will get through this together! Team Earnest