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Covid-19 Measures

To our Earnest Community, 

Our Singapore office will be closed with effect from 7 April, most of us will be working from home.

Orders:
Business is as usual and all orders will still be fulfilled via our fulfilment center. We have also adopted the appropriate measures while maintaining a skeleton crew to ensure it is safe to work. As such, there could be slight delay in shipping time due to limited processing capabilities.

Contactless Delivery:
We understand that it is best to have less human contact during this time, hence, our couriers will be providing contactless deliveries. You will receive a message prior to delivery. Simply follow the instructions given.

Guideshops:
We would also like to inform you that our Guideshops will be closed until further notice.

Returns/Exchange:
To provide more flexibility, we will be providing free 30-day returns (in Singapore) for non-promotional shoe purchases made from 7 April 2020 to 30 June 2020. Exchange and Returns will still be processed as usual. 

Inquiries:
Our phone lines are closed however, our support team will be working from home and will be able to assist you via e-mail! Please keep in touch with us if you need any help via our email: help@earnestcollective.com

We would also like to take this opportunity to thank you for your support throughout these challenging times. 

Stay safe and healthy! We will get through this together! 

Team Earnest